Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 7/10

    Air France1354 Reviews

    Not Verified | Mixed feelings about the flight between GRU and CDG. On the positive side was the seat, perfectly private with sliding doors, great screen (selection of movies was ok but not overwhelming), of course the food and lovely… Read more
  • 10/10

    Lufthansa2449 Reviews

    ✅ Trip Verified | This flight was amazing compared to the other airlines I have flown with, my favorite Airline by far, better than Qantas, Singapore, Thai, food was top quality, service was great, cannot complain and the A340-600 was… Read more
  • 1/10

    Gulf Air398 Reviews

    ✅ Trip Verified | Flight was delayed twice because of which me and my family missed our onward bus journey to Bhopal and was stranded at the airport up until next scheduled bus the next morning as we had no… Read more
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Latest Seat Reviews

  • 1/10

    Air India20 Reviews

    ✅ Trip Verified | 2 seats were allocated to me & my wife in the new A350 where both seats were not reclining. The ground staff was unaware & did nothing to sort the issue. Similarly on my flight from… Read more
  • 4/10

    Jet2.com13 Reviews

    Not Verified | Completely horrible seats. We booked and paid a fairly significant premium for allegedly extra seats in row 1DEF. A disgusting rip off by Jet2. These seats are appalling. If they provide extra legroom, it is a tiny… Read more
  • 3/10

    British Airways197 Reviews

    ✅ Trip Verified | One of the worst business class seats, tiny seat. The lay out of the aircraft is very cramped, the plane was very dirty, amenity kit awful, service in general, not so good. Read more
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Latest Lounge Reviews

  • 5/10

    Air France85 Reviews

    ✅ Trip Verified | Terminal G is mostly used by Air France for short haul regional flights. The terminal itself is not really big and practical if you connect on two regional Air France flights, as long the flight arrive/depart… Read more
  • 8/10

    Aer Lingus37 Reviews

    ✅ Trip Verified | This is a new lounge for Aer Lingus as on previous occasions they would use the lounge of a partner airline. The lounge is not overly large but more than enough space for passengers embarking on… Read more
  • 10/10

    Lufthansa199 Reviews

    ✅ Trip Verified | By far, this was the best airport lounge we visited on our four stop trip to Europe (BKK/VIE/ATH/VIE/BKK). The lounge is located a short walk past security control. It is well marked and easy to find.… Read more
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Latest Airport Reviews

  • 2/10

    Bordeaux Airport180 Reviews

    ✅ Trip Verified | Utterly horrible experience. Flying from Billi terminal which we've experienced before so killed some of the four hour wait in the main terminals, which have more amenities but are completely sterile and soulless. Waited over an… Read more
  • 4/10

    Birmingham-Shuttlesworth Airport6 Reviews

    ✅ Trip Verified | Spent the last two days and one night inside the airport. My husband went to several different bathrooms and he said they all smell like urine. Terrible like the guy mopping is just smearing all around.… Read more
  • 1/10

    Warsaw Chopin Airport152 Reviews

    Not Verified | Gate 45, there is little shop called 1minute. There is an unpleasant lady working there, cannot speak English and not even trying to be nice. She was super mean with my little daughter because she was holding… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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